Yes, some of your personal data is retrieved from the National Information Center.

Yes, the system assists by correlating certain fields based on your previous inputs.

Yes, the system displays error messages before submission and provides guidance on how to correct the inputs.

Yes, the system displays guidance messages on how to correct inputs.

Yes, the user is informed about the actions taken on their request and guided on how to successfully complete the request.

Yes, the system sends messages and notifications confirming successful completion through various means.

Yes, you can access previous transactions, review job advertisement lists, and view your support tickets.

Yes, this is possible by clicking the 'Save as Draft' option, allowing you to return to the entered data later and complete the procedures.

Yes, you can edit the information you entered while building your profile. Information retrieved from the National Information Center can be edited through the access platform.

You can access your profile by browsing the main menu of services, then clicking on 'Profile.' This will provide you with options to manage your account, select settings, and preferences.

Age is calculated when applying to the program on the Gregorian date.

According to the policy and mechanism of the Delivery Driver Program, exclusion takes place in case that 30 trips are not completed for 3 months consecutively, and therefore it is not permissible to register again in the program

The customer must submit a ticket through the e-services of HRDF and attach an authenticated IBAN certificate for verification through the link.

The central bank does instant verification

The status of the IBAN is pending means that it is under verification procedures, and it goes through several steps, and the verification period is a maximum of 3 days

The customer can re-register if the customer meets the eligibility requirements except for permanent exclusion's cases.

Trips are calculated from the 20th of the previous month to the 19th of the current month
For example: Calculating flights for the month of (July) from 20/6/2022 to 19/7/2022

The program was officially launched on June 15, 2022 AD.

The customer can benefit from the program if he is registered with more than one of the applications approved by the Public Transport Authority.

The remaining period shall be completed first.

Yes, there is a fixed value for the trip, which is 15 riyals per request, as follows:

• With a minimum of (30) delivery requests until the beneficiary receives a support amount of (450) riyals per month.
• With a minimum of (200) delivery requests until the beneficiary receives a support amount of (SAR 3,000) per month.

It is calculated as 24 months for the two programs together. 

The customer must withdraw from the Ride-Hailing Program and register in the Delivery Driver Support Program.

Yes, if he does not complete the remaining 24 months, if he meets the eligibility requirements.

Yes, and the remaining period for it is completed in the Delivery Driver program

It is not possible to work in the two programs simultaneously.

Yes, the customer can apply for the program.

When using the withdrawal icon in the electronic services of the HRDF

There are no specific times in the program.

The beneficiary must not stop working (did not achieve the minimum delivery requests during the month) for a period of three consecutive months, and if this period is exceeded, he will be excluded.

You can see All applications approved by the Public Transport Authority

The client can submit an objection through the objection icon after reviewing the number of requests. This must be done within the objection period, which is 5 days from the date the data is reflected.

Customer data is issued on the 20th of every calendar month.

Through his account - his personal page on the national labor portal - “HRDF” 

The added IBAN is approved by the client in eservices of HRDF.

There is no where if the criteria are met, the application will be accepted.

From the 1st to the 5th of the calendar month following the month of the entitlement period

Support is re-submitted for the remaining 24 months

The beneficiary supported in this program bears legal responsibility for what may result from benefiting from the support provided in this program and in case it conflicts with any other support programs or government subsidies provided to him, according to what is stipulated in the laws and regulations governing this in those authorities.

Yes, he can, and incentive payments will be stopped after joining the program as the support provided in this program aims to find job opportunities for the beneficiary.

The beneficiary supported in this program bears legal responsibility for what may result from benefiting from the support provided in this program and in case it conflicts with any other support programs or government subsidies provided to him, according to what is stipulated in the laws and regulations governing this in those authorities.

Yes. Those who have benefited from these programs can benefit from the support of the program, with the exception of the applicant if he is currently supported in the Fund’s other employment support programs.

The beneficiary supported in this program bears legal responsibility for what may result from benefiting from the support provided in this program and in case it conflicts with any other support programs or government subsidies provided to him, according to what is stipulated in the laws and regulations governing this in those authorities.

The document is renewed through the freelance platform when it expires.

The authorized authority is the Ministry of Human Resources and Social Development through the Freelance.sa platform, where a request can be submitted to issue a freelance document.

Yes, obtaining support requires registration by the applicant for support in electronic services of the HRDF as a job seeker and submitting a request for the support.

The concerned authority is the Human Resources Development Fund.

Yes, employees on duty, whether in the private or government sectors, regular students, retired students, or those who have a business cannot apply for the support program.

Disbursement of a monthly amount of support to the worker in this activity (Delivery Driver) with a minimum of (30) requests and a support amount of (SAR 450) per month, and a maximum of (200) requests and a support amount of (SAR 3,000) per month.

Yes, you can apply to the program through “HRDF” portal.

The program targets: A citizen (male or female) who wishes to provide Delivery Driver Service through applications using his own vehicle, by joining the Delivery Driver Service providers, provided that he is not currently working in the government or private sectors, or a regular student or retired, and has a commercial register (private work). .

The support application is submitted through the e-services of HRDF, and registration is done. Then, the support request can be submitted through the product's link."

• The applicant must be a Saudi national.
• The applicant for the support request must have a source of a document (freelance work) with the title of profession (delivery representative) valid through the freelance.sa portal, or as determined by the Fund and the relevant authorities.
• The applicant’s age should not be less than (18) years and not more than (60) years.
• The applicant should not be employed in the government or private sector.
• The applicant should not be retired.
• The applicant should not be a regular student or have a private business (commercial register).
• The applicant for support in this program should not be a current beneficiary of one of the support programs provided by the Human Resources Development Fund to support employment.

The support duration is 24 months for the beneficiary.

It is a program provided by the fund according to certain controls, through which it provides financial support that is disbursed to the freelance worker in the Delivery Driver Service through smartphone applications, and the time period for this program and support in it is (24) months starting from the date of launching the program.