HADAF, under the umbrella of Human Resources Development Fund, asserts its keenness to provide e-services at all times on its website.You can find below a list of the standards-compliant e-services with commitment to the maximum service time. Kindly note, the service time does not cover the time of accomplishing incomplete information in case the user fails to provide all required information. It does not also include the time of transaction processing by third parties, as may be required by the nature of transaction.
|
Provided services |
Time (working days) |
Service availability |
|
|
Shared Services |
Individual/ establishments registration on eservices of HRDF |
Instant |
24/ 7 |
|
Apply for HADF programs |
Instant |
24/ 7 |
|
|
Verify banking account of individuals |
From 5 To 7 working Days. |
24/ 7 |
|
Provided services |
Time (working days) |
Service availability |
|
|
Branches/Recruitment channels |
Registering individuals in the electronic services of the Human Resources Development Fund |
Instant |
24/ 7 |
|
Applying for employment services in Hadaf branches and centres |
Instant |
24/ 7 |
|
|
Visit the branch/recruitment channel |
- |
5 Working Days |
|
Program Name |
Provided services |
Time (business days) |
Service availability |
|
Job Search Assistance |
Program Application |
Immediate |
24/ 7 |
|
Eligibility Verification |
"Verification occurs in two stages: 1- Immediate upon application 2- From the 27th to the 31st of each Gregorian month for registered participants" |
24/ 7 |
|
|
Job Seeker Commitment Evaluation |
60 days (from eligibility status change to enrollment) |
24/ 7 |
|
|
Support Payment |
"Approved payment date is the 5th of each Gregorian month, unless it falls on the following days: - Friday, then payment is on Thursday, the 4th - Saturday, then payment is on Sunday, the 6th" |
24/ 7 |
|
|
Directed Transportation |
Program Application |
Immediate |
24/ 7 |
|
Eligibility Verification |
"Eligibility verification occurs in two stages: 1- Immediate upon new application 2- On the 10th of the following month before issuing the invoice for eligible recipients" |
24/ 7 |
|
|
Trip Performance Standards Verification |
From the 1st to the 31st of each Gregorian month |
24/ 7 |
|
|
Support Payment |
On the 28th of each Gregorian month |
24/ 7 |
|
|
Delivery Service |
Program Application |
Immediate |
24/ 7 |
|
Eligibility Verification |
"Eligibility verification occurs in two stages: 1- Immediate upon new application 2- On the 20th of each Gregorian month before issuing the invoice for eligible recipients" |
24/ 7 |
|
|
Trip Performance Standards Verification |
From 20th of the last month to 19th of the current month |
24/ 7 |
|
|
Support Payment |
"The invoice is issued in two stages: 1- The first invoice: On the 30th of each Gregorian month 2- The second invoice: (for objectors) on the 15th of the following Gregorian month" |
24/ 7 |
|
|
Employment Support
|
Program Application |
Immediate |
24/ 7 |
|
Support Request Review |
Within 14 working days |
24/ 7 |
|
|
Eligibility Verification |
The 20st of each Gregorian month |
24/ 7 |
|
|
Support Payment |
The 1st of each Gregorian month |
24/ 7 |
|
|
Career Guidance Portal (Subol) |
Registration |
Immediate |
24/ 7 |
|
Start Career Guidance Journey |
Immediate |
24/ 7 |
|
|
Career Interest Assessment |
Immediate |
24/ 7 |
|
|
Book Career Guidance Session |
Immediate |
24/ 7 |
|
|
Provide Career Guidance Session |
According to the date and time specified by the beneficiary |
24/ 7 |
|
|
View Personal Profile |
Immediate |
24/ 7 |
|
|
University Career Guidance |
Registration |
Immediate |
24/ 7 |
|
Book Workshop Seat |
Immediate |
24/ 7 |
|
|
Attend Workshops |
As per the date and time specified for the workshop |
24/ 7 |
|
|
Book Career Guidance Session |
Immediate |
24/ 7 |
|
|
Provide Career Guidance Session |
As per the date and time specified by the beneficiary |
24/ 7 |
|
|
View Personal Profile |
Immediate |
24/ 7 |
|
|
E-Training |
Create Account |
Immediate- Online |
24/ 7 |
|
Register in Training Program |
Immediate- Online |
24/ 7 |
|
|
Print Certificate |
Immediate- Online |
24/ 7 |
|
|
On-the-job Training - Graduates Development (Tamheer) |
Register in On-the-job Training Program |
Immediate- Online |
24/ 7 |
|
Eligibility Verification |
Immediate- Online |
24/ 7 |
|
|
Apply for Training Opportunity |
Immediate- Online |
24/ 7 |
|
|
Allowance Payment |
Monthly from the 10th to the 15th |
24/ 7 |
|
|
Print Certificate |
Immediate- Online |
24/ 7 |
|
|
On-the-job Training - Cooperative Training |
Register in On-the-job Training Program |
Immediate- Online |
24/ 7 |
|
Apply for Training Opportunity |
Immediate- Online |
24/ 7 |
|
|
Print Certificate |
Immediate- Online |
24/ 7 |
|
|
On-the-job Training - Professional Experience |
Register in On-the-job Training Program |
Immediate- Online |
24/ 7 |
|
Apply for Training Opportunity |
Immediate- Online |
24/ 7 |
|
|
Print Certificate |
Immediate- Online |
24/ 7 |
|
|
Qura - Individuals |
Register on the Hadaf Portal |
Immediate |
24/ 7 |
|
Eligibility Verification on Hadaf Portal |
Immediate |
24/ 7 |
|
|
Register on Qura Platform |
Immediate |
24/ 7 |
|
|
Add Children on Qura Platform |
Immediate |
24/ 7 |
|
|
Child Eligibility Verification on Qura Portal |
1 to 2 business days |
24/ 7 |
|
|
Select Center |
Immediate |
24/ 7 |
|
|
Center Acceptance for Reservation through Qura Platform |
2 business days |
24/ 7 |
|
|
Payment after Center Acceptance for Reservation |
Immediate |
24/ 7 |
|
|
Qura - Establishments |
Register on Qura Platform |
Immediate |
24/ 7 |
|
Center Eligibility Verification |
24 hours |
24/ 7 |
|
|
Add Services and Publish on Qura Platform |
Immediate |
24/ 7 |
|
|
Payment to Centers through Qura Platform |
Transfers start on the 15th of each Gregorian month and continue until the 25th of the same month |
24/ 7 |
|
|
Wasool |
Eligibility Verification |
Immediate |
24/ 7 |
|
Set Work and Home Location |
Immediate- Online |
24/ 7 |
|
|
Information Transfer to Service Providers |
Instant within 24 hours |
24/ 7 |
|
|
Add Email and Phone Number to Service Provider |
Immediate |
24/ 7 |
|
|
Select Wasool Car through the Application |
Immediate |
24/ 7 |
|
|
Support Balance Renewal by Category |
Automatic at the beginning of each Gregorian month |
24/ 7 |
|
|
Trip Cost Deduction |
Immediate- electronic |
24/ 7 |
|
|
Dialysis Program |
Attach Monthly Proofs by Establishments (Employee Status Report for Dialysis Program Beneficiaries) |
2 business days |
24/ 7 |
|
Skills Program |
Program Application |
Immediate by the establishment through the Taqat Portal |
24/ 7 |
|
Eligibility Verification |
Eligibility is verified through the Taqat Portal for eligible applicants (job seeker, employee) |
24/ 7 |
|
|
Training Program Duration |
Maximum of 6 months |
24/ 7 |
|
|
Support Payment |
Payment is made after the applicant passes the training program, not exceeding 3 months from obtaining the certificate, and is registered in social insurance. |
24/ 7 |
|
|
Professional Certification Program |
Program Application |
Immediate by the beneficiary through the Human Resources Development Fund's electronic services |
24/ 7 |
|
Eligibility Verification |
Beneficiary eligibility is verified after ensuring eligibility criteria are met as stated on the website. |
24/ 7 |
|
|
Training Program Duration |
Not applicable |
24/ 7 |
|
|
Support Payment |
Beneficiary entitlements are paid periodically with no specific payment date. |
24/ 7 |
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