Dialysis Support Product

•    Under Process
•    On- hold – Invalid IBAN
•    Pending – Blacklisted
•    Rejected
•    Sent to the bank
•    Paid

The system displays an immediate message preventing the establishment representative from performing any actions on the dashboard until the establishment is removed from the list. The establishment will not be included in the billing cycle.

To add a new employee to the product, the authorized representative should follow these steps:
1.     Log in to the Dialysis Support Product dashboard.
2.    Click “Add Employee” at the top of the beneficiary's table.
3.    Enter the employee’s basic information (National ID number, email address, and mobile number).
4.    Review the entered data to ensure its accuracy.
5.    Click “Submit Consent Request”.
6.    A success notification will appear, and a consent link will be sent to the employee’s email.

The employee receives an SMS and an email containing a link valid for 72 hours to review and approve the data-sharing consent. If the employee does not respond within the time limit or declines the consent, the request is automatically canceled.

An authorized representative of the organization can cancel a support request for a beneficiary by following these steps:

1. Log in to the Dialysis Support Product dashboard on the HRDF Platform.
2. Click “View Details” on the card of the employee receiving support.
3. On the beneficiary’s details page, select “Cancel Support.”
4. Choose the reason for cancellation from the list (e.g., recovery, resignation, etc.).
5. Confirm the cancellation acknowledgment.
6. A success notification will appear, and the beneficiary’s status will change to “Inactive.”

Note: Support cannot be canceled if the beneficiary is already included in an “Invoice Under Processing.”

There is no cap on the support amount. The employee’s wage is calculated based on the salary registered in the social insurance (GOSI).

The employer is compensated for a maximum of 13 dialysis-related absence days per month for each employee.

The Product aims to encourage private sector establishments to hire and retain individuals with kidney failure, helping them achieve job stability. The Human Resources Development Fund compensates private sector employers for the wages corresponding to the days employees take off for hemodialysis treatment.

It is operated by the Human Resources Development Fund under the Enablement Pillar.

Support continues as long as the employee requires hemodialysis and remains eligible while employed in the private sector.

Working days are the official days from Saturday to Thursday and do not include official holidays for private sector employees, such as Eid Al-Fitr, Eid Al-Adha, and the National Day holiday, in accordance with the provisions of the Saudi Labor Law and the regulations and directives issued by the Ministry of Human Resources and Social Development.

There is no maximum or minimum salary requirement for employees eligible to benefit from the product. The support is calculated based on the wage registered in the Social Insurance system.

Private sector establishments.

No, the product is intended exclusively for private sector establishments.

It is a consent for sharing their personal data, and the employee must approve it in order to join the product.

Support amount = (Employee’s wage registered in the Social Insurance system ÷ 30) × Number of dialysis leave days approved by the “Seha” platform during the billing cycle.

The calculation is done automatically for each eligible employee, then consolidated into a single invoice for the establishment. The employer is compensated for a maximum of 13 dialysis sessions per employee per month.

Eligibility verification and support calculation are automated. The establishment is not required to submit invoices.

On the 21st of each Gregorian month, eligibility is verified and the invoice for the previous month is issued.

Yes, on the 1st of each Gregorian month.

No, benefiting from this product does not prevent establishments from participating in other HRDF products.

The support is deposited into the establishment’s bank account, not the Social Insurance account.

The employee will be ineligible. If no dialysis leave is recorded for 90 consecutive days, the employee will be excluded from the product.

No. Eligibility and support are based solely on dialysis leave approved and issued by the “Seha” platform.

No. Establishment representatives can register and submit requests online without visiting HRDF branches.

No. The electronic agreement acknowledged by the establishment representative when submitting the request is sufficient.

No. The declaration has been replaced with online acceptance of the terms and conditions at the time of submission.

No. The support amount is calculated automatically based on the wage registered in GOSI system.

Yes. The support is recalculated monthly according to the employee’s registered wage and the number of dialysis leave days recorded in Seha.

Yes, if provided eligibility requirements are met.

They can submit an objection via the dashboard by clicking “Contact Us”, which redirects to the ticketing system. Supporting documents must be attached within the specified objection period for each billing cycle.

Yes, support covers all eligible employees working in the private sector.

A ticket can be created via the “Contact Us” icon in the unified HRDF platform dashboard. The necessary documents must be attached, and the status of the ticket can be tracked until closure.

The establishment’s representative must be officially authorized with the Ministry of Human Resources, as the data is retrieved through the National Access Portal “NAFATH”.

You can contact us via the toll-free number 8001222030 or by email at info@hrdf.org.sa. The platform also provides a “Contact Us” icon to open an electronic ticket and track its status until closure.

To be eligible for support, the employee must meet the following conditions:
•    Must be a Saudi national.
•    Must be registered as an active employee with the General Organization for Social Insurance (GOSI).
•    Must be employed by the same entity submitting the support request.
•    Must has kidney failure and undergoing regular hemodialysis for blood purification, and have a "Dialysis Sick Leave" issued by the "Seha" platform.
•    The date of the beneficiary's last issued "Dialysis Sick Leave" must not exceed (3) months from the date of the attempting to add them to the subsidy request, as reflected in the “Seha” platform.
•    Must not be employed by any government agency (public sector).
•    Must not be currently supported by a dialysis support product at another establishment.

Must ensure that the employee received a "Dialysis Sick Leave" issued by the "Seha" platform for each day of absence to undergo a dialysis session.

It is a financial support product provided by the Human Resources Development Fund (HRDF), granting private sector establishments monetary compensation for the justified absence of employees undergoing dialysis sessions due to kidney failure. The employer continues to pay the employee’s salary, while HRDF covers the cost of those absent days through a structured monthly invoicing mechanism. The process starts with a request submitted by the employer, followed by the patient-employee’s approval for support.

To qualify for support, the establishment must meet the following conditions:
•    The establishment must not be suspended by the Human Resources Development Fund (HRDF).
•    Must have a valid and updated IBAN number in the HRDF system.
•    No amount should be deducted from the employee’s salary due to his absence to undergo a dialysis session.
•    A subsidy request for the employee must be submitted in the HRDF system by the establishment's representative, and the request status must be "eligible".

The system is integrated with the “Seha” platform to verify "Dialysis Sick Leave" reports. The employee must ensure that "Dialysis Sick Leave" is issued by the “Seha” platform through the hospital or dialysis center for each day of absence to undergo a dialysis session.