Set of certificates which ensure that the services and products provided by the organization are safe, reliable and of good quality.
- Won on: 2015
- Awarded by: The International Organization for Standardization
- Certificates won:
|01||ISO 10001||Provides the guidance for planning and implementing the code of conduct pertaining to the customers’ satisfaction|
|02||ISO 10002||Provides instructions regarding the process of handling the complaints related to the products|
|03||ISO 10003||Provides an efficient process for the settlement of disputes that are addressed by the organization|
|04||ISO 10004||Related to determining and implementing the observation and measuring the customers’ satisfaction|